Methodology — How We Compare Field-Service Software

DRAFT

We do not claim hands-on testing we have not done. We do not invent review scores, customer counts, or test results.

What we do, for every money page:

  1. Read the vendor's own pricing page and feature page, and record the price, users included, billing terms, and tier gating, with the date checked.
  2. Cross-check that price against at least one independent listing or review aggregate, and flag conflicts instead of hiding them. Example conflicts we flag: Jobber's affiliate rate and cookie length, Housecall Pro's headline affiliate bounty versus its tiered terms, and Housecall Pro extra-user pricing across sources.
  3. Calculate total team cost for 1, 5, and 8 users, not just headline price, because per-user and banded pricing change the winner by crew size.
  4. Name a best-for verdict, never a generic winner, and list a genuine downside for the recommended tool.
  5. Re-verify prices quarterly. Pages carry a "prices checked [date]" stamp. If a price cannot be re-verified, the page says so.

What we do not do:

Affiliate links, when live, do not change verdicts. If a tool pays more but fits worse, the verdict says so.